Status
A phone call
Export Order Management System
Know where every export order stands — without asking anyone.
Enquiries, orders, documents, payments and shipping references live in one connected system, so the answer to "where has this order reached?" is on screen — not in someone's memory.
Built for Indian export houses moving on from spreadsheets and follow-up calls.
Order
Buyer
Stage
Updated
EXP-1082
Shipping bill recorded
EXP-1081
Proforma
EXP-1079
Payment
EXP-1075
Bill regulated
Verified product structure
- 11
- Lifecycle stages Order received to bill regulated
- 5
- Documents in the explicit chain Enquiry through invoice
- 6
- Import shipment modes Sea, air, road, rail, courier, multimodal
- 1
- Connected record per export order Documents, payments and references attach here
The current way
Right now, the answer lives with a person
If status still lives in spreadsheets, mail and memory, every answer depends on the person who remembers.
Follow-up
The stalled order stays quiet
Repeated entry
Enquiry to invoice
Paperwork
Mail · drives · folders
The shift
One record at the centre of everything
Documents, payments, letter-of-credit details, shipping references and closing paperwork attach to the export order.
Open the order. See its history.
Not a prototype
Eternal Exports is deployed and in daily use in a live client environment.
The journey
11 steps, from order received to bill regulated
- Order received
- Processing
- Proforma
- Payment
- Packing
- Invoice
- Airway / shipping documents
- Dispatch
- Shipping bill recorded
- Bank documents
- Bill regulated
Cancelled is separate: permission required; the record stays visible.
Trade vocabulary
The working language of an order
Incoterms
- EXW
- FCA
- CPT
- CIP
- DAP
- DPU
- DDP
- FAS
- FOB
- CFR
- CIF
Import shipment modes
- Sea
- Air
- Road
- Rail
- Courier
- Multimodal
Document master
- Airway Bill
- Packing Slip
- Bank Acknowledgement
Money & numbering
- Buyer currency
- INR base value
- Exchange rate
- Financial-year restart
Supporting flow
- Purchase requisition → Vendor quotation
- Import payments
Visibility
Open one screen. See every order.
One list shows every export order and its colour-coded stage; several orders can move forward together.
Order
Destination
Stage
Updated
EXP-0001
Bill regulated
EXP-0002
Packing
EXP-0003
Payment
EXP-0004
Invoice
Documents
Each document starts from the one before it
Details carry forward from enquiry to invoice. Packing lists, buyer POs, airway bills and bank documents stay attached to the order.
- 1EnquiryStarts the trail
- 2QuotationFrom enquiry
- 3Export orderFrom quotation
- 4ProformaFrom order
- 5InvoiceFrom proforma
Money & control
Money recorded. Access controlled.
Payments against the order
Payment
EXP-0003
- Payment 01Recorded
- Payment 02Recorded
- Bill regulatedComplete
Buyer currency + INR
See, create, edit or cancel
| Role | See | Create | Edit | Cancel |
|---|---|---|---|---|
| Owner | ||||
| Docs | ||||
| Accounts | ||||
| Dispatch |
Reason required on edit
Questions owners ask first
Does this replace our accounting software?
No. It does not keep ledgers or file returns. It manages the commercial and documentary side of exporting — orders, documents, payments and closure — which your accounts team can then rely on as a clean record.
We manage on Excel today. Why change?
Excel holds the data but does not connect it, and it cannot tell you which order has stopped moving. As volumes grow, the risk shifts from data entry to dependence on the few people who remember the context.
How long does it take to see it properly?
A complete end-to-end demonstration, on a representative demo order journey. Timelines, migration and commercial terms are worked out in discovery once we understand your operation.
See it on a full demo order
Book a free demonstration and we will walk the full journey — enquiry, quotation, order, proforma, packing, invoice, shipping references, payment and bill regulation — end to end.